Frequently asked questions
Shipping Costs
We are happy to offer free shipping to Mainland UK on orders over £100. We are now passing some increased rates on to our customers that live in N.I and remote areas of Scotland.
Mainland UK
Free shipping on orders over £100
£5.99 shipping fee applies to orders below £100
Northern Ireland, Scottish Highlands & Islands
You will be charged to ship to any postcodes below, though £5.99 is deducted from the shipping cost on orders over £100
£37.57 - IV54
£20.84 - AB33-AB53, IV15-IV30, PA31, PH20 & Northern Ireland postcodes, BT
Art prints are made to order and shipped separately with Royal Mail directly from the printers.
Please note that public holidays in your destination country will affect your shipping times.
You can contact us between 9am - 4pm, Monday to Friday.
Email: shop@cloudwaterbrew.co
Please note that public holidays will affect your shipping times and our customer services.
UK Bank Holidays 2024
6 May - Early May bank holiday
27 May - Spring bank holiday
26 August - Summer bank holiday
25 December - Christmas Day
26 December - Boxing Day
As all orders are paid for in the UK, VAT is payable on all online shop orders regardless of the final destination country. We are looking into options how to reduce these costs for international customers, but cannot offer refunds for UK VAT at this stage, unfortunately.
